Frequently Asked Questions
General Questions
What are the dates of the event?
Race days are September 19–21, 2026.
Where is the event located?
The event is based in Santa Fe, New Mexico, with stages in and around Santa Fe, Los Alamos, and Glorieta. Each stage will highlight a different side of the high desert.
What distances are available?
We offer two categories:
Enchantment Route — Full Distance
Horizon Route — Shorter Mileage, Same Spirit
All distances are approximate and may vary slightly as routes are finalized.
Where should I park for the event?
Parking will depend on each stage location. As we confirm start and finish areas, we’ll share detailed parking instructions in participant updates. When possible, we encourage riders to carpool or ride from their accommodations.
Will shuttles be provided?
If any stage requires point-to-point travel, shuttle times and pickup locations will be communicated in advance. We also encourage riders to share transportation through our event group chat.
What about smoky or poor air quality conditions?
If wildfire smoke is present, we will use the U.S. Air Quality Index (AQI) from the closest reliable source.
If AQI is ≥150 (Unhealthy) at race start, the stage may be cancelled.
If AQI is 100–149 (Unhealthy for Sensitive Groups), we may modify or shorten the stage for safety.
Rider health is always the priority.
Registration Questions
Where can I register?
You can sign up online on our Registration Page.
Where can I find pricing?
Pricing details are listed on the Registration & Pricing page.
What’s the cancellation policy?
Our full cancellation policy can be found here.
I can’t race anymore — can I get a refund?
No. TransRockies Inc. does not issue refunds under any circumstances. Riders have the option to purchase third-party cancellation insurance (e.g., Protecht) at checkout.
I purchased the cancellation insurance — how do I make a claim?
Instructions for submitting a claim can be found here (Movemint/Protecht resource).
Can I transfer my entry?
Transfers may be permitted at the discretion of TransRockies Inc. for an administrative fee.
Email registration@transrockies.com for details. All transfers must be completed before September 1, 2026.
Who do I contact for registration questions?
Please email the Race Office at registration@transrockies.com.
Where can I find the weekend schedule?
A full Schedule of Events will be posted on our website under “Schedule” as we approach race day.
When and where is package pickup?
Final details are coming soon. Expect pickup to occur in Santa Fe the day before Stage 1 and again early race morning.
You must pick up your package before you start the race.
Can a friend pick up my race package?
Yes — as long as you coordinate with each other. No special documents are required.
My t-shirt doesn’t fit. Can I exchange it?
Yes. After all riders have checked in on Day 1, visit the Race Office to exchange sizing based on availability.
Course Info
Are the trails or roads closed for the event?
No. Trails and forest roads remain open to the public. Riders must stay alert, follow trail etiquette, and ride on the right side where applicable.
Where can I find route descriptions, profiles, and GPX files?
Full details will be available under “The Course” on our website once routes are finalized.
Permitting & Course Updates
All routes are subject to final permit approvals. Minor course changes may occur before race day. Updates will be shared as approvals are confirmed.
What bike should I use?
An XC or Trail mountain bike is ideal. Expect technical climbs, flowing descents, and classic high-desert terrain.
Do I need any mandatory gear?
There is no required gear list, but we strongly recommend carrying:
A spare tube
Basic tools
A pump or CO₂
Hydration
Our mechanics are at the finish lines — not on course — so self-sufficiency is key.
If I didn’t buy the Tech Package, can I still use the mechanics?
Yes, but riders with Tech Packages receive priority service. Local bike shops may also be available depending on the venue.
Where are the aid stations located?
Aid stations are typically 6-10 miles apart, depending on access. Most stages will include two, and the Horizon Route may have one on shorter days. Exact locations will appear on course maps.
What’s available at the aid stations?
Expect a mix of hydration and fuel such as:
Electrolytes
Water
Fruit
Chips
Candy
Cookies
Nutrition partner products
What if I’m not feeling up to my chosen distance?
No problem. Visit the timing tent after finishing and we’ll adjust your distance category for accurate results.
Are there cutoff times?
Yes. Cutoff times for each stage will be listed on the Schedule of Events page once routes are finalized.
Accommodation Questions
Where should I stay?
Riders book their own accommodations. We will list recommended hotels, lodges, and local partners on our website. Options in Santa Fe, Los Alamos, and the surrounding areas will be available.
Post-Race Questions
Where will official results be posted?
Official results will be available on Zone4.ca and linked from our website each evening.
Who qualifies for awards?
We recognize 1st, 2nd, and 3rd place in all distance and age/gender categories, including:
Open Men
Open Women
Open Non-Binary
50+ Men
50+ Women
(Plus additional categories for the Enchantment Route)
When and where is the awards ceremony?
Details will be shared closer to the event, but expect awards to take place near the finish area after each stage.
